Privacy Policy

Words with capitalized first letters have defined meanings under the following conditions. The following definitions apply equally whether in singular or in plural form:

• Application: means the Relaxy mobile application developed and published by Gree Web Solutions for Android and iOS.
• Developer, Company, We, Us, or Our: refers to Gree Web Solutions (https://greewebsolutions.com), reachable at info@greewebsolutions.com.
• Service: refers to the Application, the official portal (https://relaxy.greewebsolutions.com), and all features, audio streams, meditation sessions, and utilities provided.
• You or User: means the individual downloading, installing, or accessing Relaxy.
• Personal Data: means any information relating to an identified or identifiable natural person.
• Usage Data: refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (e.g., session duration, track plays, crash logs).

The categories of data processed depend on how you interact with Relaxy, whether you use the free version or subscribe to Relaxy Premium, and your device permission configurations.

Notice: We do NOT collect or store credit cards, banking passwords, or personal financial accounts. All payments are securely processed through Google Play Billing.

To deliver continuous meditation sessions and offline capabilities, Relaxy may request specific system permissions:

Relaxy offers digital subscription tiers (Monthly at ₹299/month and Yearly at ₹2,999/year with a 7-day free trial) that unlock offline downloads, distraction-free meditation, and all 200+ guided sessions.

• Payment Processing: All transactions are processed directly and securely by Google Play Billing. Gree Web Solutions does not collect, view, or retain your credit card number, CVV, or bank account.
• Purchase Verification: Our backend verifies purchase receipts cryptographically using Google Play Developer APIs and encrypted purchase tokens to authenticate your active premium status.
• Cancellation: Subscriptions renew automatically unless cancelled at least 24 hours before the end of the active billing cycle. You can manage or cancel your subscription at any time in your Google Play Store account settings.

The free version of Relaxy displays advertisements served by Google AdMob (Google Mobile Ads SDK). Subscribers to Relaxy Premium do not see ads. We do not sell your personal data.

• Data used for ads: Google and its partners may collect and use your device's advertising ID, IP address, device and app information, and ad interaction data to serve, measure, and limit the frequency of ads, and to prevent fraud.
• Consent: Where required (for example in the EEA, UK and certain U.S. states), we request your consent through Google's User Messaging Platform (UMP) before ad requests are made.
• Personalization controls: You can reset or delete your advertising ID or opt out of ad personalization in your Android device settings (Settings > Google > Ads), or on iOS via Settings > Privacy & Security > Tracking.
• Google's policy: See how Google uses data from apps that use its services.

We use the following Google Firebase services to understand app usage, keep the app stable, and manage app settings:

• Google Analytics for Firebase: Measures aggregate session counts, user retention, and feature engagement.
• Firebase Remote Config & Realtime Database: Deliver app configuration (such as feature flags and ad settings) to your device. No personal content you create is uploaded through these services.

Data is processed strictly in accordance with Article 6 of the General Data Protection Regulation (GDPR) under the following legal bases:

You retain direct control over your personal data and application preferences:

• Device Permissions Management: You can grant, review, or revoke system permissions (e.g., Notifications or Background Audio) anytime via your device Settings.
• Clear Local App Cache: You may wipe all stored offline soundscapes and local preferences via your phone's App Storage Settings.
• Account Deletion: Delete your account in the app (Profile > Delete Account) or see /delete-account. You can also contact us at info@greewebsolutions.com to request complete erasure of any support records or associated correspondence.

We do NOT sell personal data. Information is disclosed only in strictly circumscribed operational conditions:

• With service providers that process data on our behalf: hosting/cloud infrastructure, Google Play Billing, Firebase (Google) analytics and configuration, and Google AdMob for advertising.
• When required by enforceable legal subpoena, court order, or regulatory statute.
• In connection with an organizational merger, acquisition, or sale of assets.

If you reside in the European Economic Area (EEA), United Kingdom (UK), or Switzerland, you are endowed with statutory rights under Chapter III of the GDPR:

To exercise these statutory rights, email our Data Protection team at info@greewebsolutions.com. We respond within 30 days without charge.

For residents of California, Virginia, Colorado, Connecticut, and Utah, this section supplements our privacy statement:

• We do not sell personal data for monetary consideration under California Civil Code § 1798.140.
• We do not sell personal data. Our ad partner (Google AdMob) may use advertising identifiers for ads; where required we obtain consent and honor opt-outs, including through your device settings.
• We do not discriminate against users for exercising any CCPA or CPRA consumer rights.

In accordance with the South Korean Personal Information Protection Act (PIPA), users may request the suspension of processing, withdrawal of consent, or deletion of personal records by sending a verified request to our support inbox.

Relaxy is designed for a general audience and is not intended for children under 13 years of age (or the minimum legal age under local jurisdiction). We do not knowingly solicit or collect personal information from children. If you believe your child has provided personal information, please contact us immediately for expeditious deletion.

Our application uses third-party SDKs: Google Mobile Ads (AdMob), Google Play Billing, and Firebase (Analytics, Remote Config, Realtime Database), each governed by its own privacy policy. Our application and website may also contain hyperlinks to external sites or third-party services. We have no authority over and accept no legal liability for the content, security policies, or data handling practices of third-party platforms.

We reserve the right to revise this Privacy Policy periodically. In the event of material modifications, we shall notify you by updating the "Last Updated" timestamp at the head of this policy or presenting an in-app update disclosure. Continued use of Relaxy following notice constitutes agreement to the amended policy.

If you have any questions, regulatory inquiries, or data erasure requests concerning this Privacy Policy, please contact our legal and support team: