Terms of Service
Effective Date: August 18, 2026 • Last Updated: November 5, 2026
By downloading, installing, or accessing the Relaxy mobile application or website operated by Gree Web Solutions (https://greewebsolutions.com), you signify that you have read, understood, and agreed to be bound by these Terms of Service.
Relaxy is designed solely as a self-care wellness and mindfulness utility to assist with general relaxation, stress reduction, and healthy sleep habits. Relaxy is NOT a licensed medical device and does NOT provide medical, psychiatric, psychological, or diagnostic counseling. If you are experiencing acute mental distress or severe symptoms, please consult a licensed healthcare professional or emergency medical service immediately.
1.Acceptance of Terms & Eligibility
By accessing Relaxy, you warrant that you are at least 13 years of age (or the legal age of majority in your jurisdiction) and possess the legal authority to enter into these terms. If you access the Service on behalf of an organization or minor, you confirm you have legal authorization to bind them to these terms.
2.Intended Utility & Safe Use
Relaxy provides guided audio meditations, relaxation piano tracks tuned to solfeggio frequencies (174 Hz, 432 Hz), offered for relaxation only and without any medical or therapeutic claim, ambient nature soundscapes, and sleep habit tracking. You agree to use Relaxy safely:
- Never listen while driving: Do not listen to sleep soundscapes, hypnotic relaxation tracks, or meditation sessions while operating motor vehicles, machinery, or engaging in tasks requiring full vigilance.
- Personal, non-commercial use: Audio files are licensed for your individual personal listening only. Public broadcasting, streaming, or commercial re-sale is strictly prohibited.
3.Subscriptions, Google Play Billing & Free Trials
Relaxy offers optional premium auto-renewing subscriptions:
- Pricing: *Prices shown are indicative for India. The final price, currency and any free-trial eligibility are displayed in Google Play before you confirm purchase and may vary by country and taxes.
- Billing: Subscriptions are billed through your Google Play Store (or Apple App Store) account upon confirmation of purchase.
- Free Trial: If offered a free trial, your account will be billed at the standard rate unless cancelled at least 24 hours before the trial ends.
- Auto-Renewal & Cancellation: Subscriptions automatically renew unless auto-renew is cancelled at least 24 hours prior to the end of the current period in your Google Play subscription settings.
- Refunds: All refund requests are governed directly by Google Play Store Refund Policies. Gree Web Solutions does not process payment credentials or direct refunds.
4.Your Account
You may create an account with your name, email and password. You are responsible for keeping your credentials confidential and for activity under your account, and you must provide accurate information. We may suspend or terminate accounts that violate these Terms or applicable law. You can delete your account at any time in the app (Profile > Delete Account) or at /delete-account.
5.Acceptable Use
You agree not to:
- use Relaxy for any unlawful purpose or in violation of these Terms;
- copy, record, rip, redistribute, publicly perform or resell any audio, artwork or other content;
- reverse-engineer, decompile, or attempt to access the source code, servers or Firebase back-end of the app;
- bypass, disable or tamper with subscriptions, ads, usage limits or security features, or use bots, scrapers or automated tools;
- interfere with the operation of the service or attempt to access other users' accounts or data.
6.Intellectual Property Rights
All software, algorithms, UI designs, graphics, sound recordings, piano compositions, guided vocal tracks, and brand names (including "Relaxy" and "Gree Web Solutions") are the exclusive intellectual property of Gree Web Solutions and its content licensors. You may not decompile, reverse-engineer, extract audio streams, or distribute any proprietary assets.
7.Third-Party Services & External Links
The free version of Relaxy displays third-party advertisements served by Google AdMob; Relaxy Premium subscribers do not see ads. Ad data practices are described in our Privacy Policy. The service may occasionally provide links to external resources (such as Google Play services, wellness research, or customer support portals). We do not endorse or assume liability for third-party content, terms, or external privacy policies.
8.Disclaimer of Warranties
RELAXY IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR UNINTERRUPTED PLAYBACK. GREE WEB SOLUTIONS DOES NOT GUARANTEE THAT THE APP WILL MEET YOUR CLINICAL OR EMOTIONAL OUTCOMES.
Nothing in these Terms excludes warranties or rights that cannot be excluded under applicable law (see Section 11).
9.Limitation of Liability
To the maximum extent permitted by applicable law, Gree Web Solutions shall not be liable for any indirect, punitive, incidental, special, or consequential damages, or loss of data, resulting from the use of or inability to use Relaxy. Our total liability for any claim relating to the app is limited to the amount you paid for Relaxy Premium in the 12 months before the claim arose. Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be limited by law.
10.Suspension & Termination
You may stop using Relaxy and delete your account at any time (Profile > Delete Account, or via the account deletion page). We may suspend or terminate your access if you materially breach these Terms, misuse the service, or where required by law. Deleting your account does not cancel a Google Play subscription; you must cancel it in Google Play to stop future billing. Sections that by nature should survive termination (intellectual property, disclaimers, liability and governing law) will continue to apply.
11.Consumer Rights & Trader Information
Gree Web Solutions acts as a trader in offering Relaxy. Mandatory consumer protection laws in your country of residence continue to apply to you, and nothing in these Terms removes them.
- EEA & United Kingdom users: you keep the rights given by mandatory local consumer law, including statutory rights for digital content and services. Where required, you may have a 14-day right to withdraw from a digital purchase; by starting to use premium content immediately you acknowledge this right may be lost to the extent permitted by law. Refunds for purchases are processed by Google Play.
- India: these Terms are intended to comply with the Consumer Protection Act, 2019, the Consumer Protection (E-Commerce) Rules, 2020, the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.
- Complaints: contact us using the details in Section 14. We aim to acknowledge complaints within 48 hours and resolve them within 30 days. EU users may also use the European Commission online dispute resolution platform at ec.europa.eu/consumers/odr.
12.Governing Law & Dispute Resolution
These Terms are governed by the laws of India, without regard to conflict-of-law rules. We encourage you to contact us first to resolve any dispute informally. The competent courts in India have jurisdiction over disputes arising from these Terms. If you are a consumer residing in the EEA or the United Kingdom, you may also bring proceedings in the courts of your country of residence, and the mandatory consumer protection laws of that country continue to apply to you.
13.Changes to These Terms
We may update these Terms from time to time, for example to reflect new features or legal requirements. We will update the "Last Updated" date above and, for material changes, notify you in the app or by email. Continued use of Relaxy after the changes take effect means you accept the updated Terms; if you do not agree, please stop using the app and delete your account. Changes do not apply retroactively to purchases already made.
14.Contact Information
Questions about these Terms, complaints, or legal notices can be sent to: